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Installation · Our own W-2 crews

Installed by the people who answer the phone.

No subcontractors. No mystery line items. One warranty on product and labor.

The floor is half the job. The other half is a crew that measures with a laser instead of a guess, tests the slab instead of hoping, and works for KONO instead of for whoever bid lowest this week. That half is the one that decides how your floor looks in year ten.

3/16" per 10 ftsubfloor flatness spec, checked
Moisture-testedevery slab, before a single plank
1–3 daystypical single-story install

What a correct install includes.

Every one of these happens on every KONO job. When a cheaper bid skips them, it is not cheaper. It is unfinished.

Moisture test on every slab

Sacramento slabs hold winter moisture you cannot see. We meter every concrete floor and every suspect subfloor before committing your planks to it.

Flatness to 3/16" over 10 feet

The industry spec, actually checked with a straightedge. High spots get ground, low spots get patched, because click joints fail over humps, not under feet.

Prep priced as its own line

Grinding, patching, re-screwing squeaks, all scoped and written as separate lines. Never buried in “labor,” never a day-two surprise.

Why W-2 crews matter: our installers are KONO employees, background-checked, trained on KONO product only. They install the same two floors every week, which is exactly why the results are boring, in the best possible way.

That is also what makes one warranty possible. When the company that sells you the floor and the company that installs it are the same company, there is nobody to blame but us, so we work like it.

Acclimationboxes rest on-site 48 hours before the first click (scheduled, not skipped)

Four steps, no drama.

Step one

Fixed quote

You get an itemized written price that holds for 90 days and cannot grow.

Step two

Demo & prep, priced apart

Old floor out, haul-away included. Grinding and patching to the flatness spec, each its own line on the quote you already signed.

Step three

Install, one to three days

A KONO crew clicks your lot-matched boxes into place. Underlayment, transitions, and trim are included in the installed price.

Step four

Walkthrough, then payment

You inspect every room with the crew lead. The balance is due only after you sign off, and the warranty covers plank and labor together.

Installed pricing, published.

Materials, labor by our own crews, underlayment where the floor needs it, and standard trim. One line-item price. Demolition, subfloor prep, and furniture moving are always quoted separately, before work starts.

Line Installed rangematerials + labor, per sqft Typicalwhere most homes land Materials onlyDIY, same shelf
KONO Laminate14 mm · all colors $5.35 $5.35/sqft from $3.10/sqft
KONO LVPWaterproof SPC · all colors $4.55 – $5.55 $5.15/sqft from $2.20/sqft
KONO HardwoodEngineered oak · all colors $9.34 – $14.84 $10.85/sqft from $4.99/sqft

The range moves with your house, not our mood: room count, transitions, and prep needs. See the full anatomy of a quote →

Why floors fail (it’s almost never the plank).

Warranty claims across the industry tell one story: the board gets the blame, the installation did the damage. Here is what actually kills floors.

01Moisture nobody measured

A slab that reads dry in July can push vapor all winter. Cupped boards get blamed on “cheap laminate” when a $40 meter reading would have caught it.

02Subfloor never flattened

Click joints flex over every hump until they crack. The gap and peak you feel in year two was visible to a straightedge on day one.

03No expansion gap

Floating floors move with the seasons. Trim nailed through the plank, or zero perimeter gap, and the floor buckles in the first hot August.

04Skipped acclimation

Boxes straight off a cold truck into a warm house, clicked the same hour. The boards finish acclimating after installation, by gapping.

The honest conclusion: a mid-grade floor installed correctly outlives a premium floor installed badly. We would rather you take that sentence to a competitor than skip the moisture test.

One warranty, one signature

Product and labor under a single lifetime residential warranty. No store-versus-installer ping-pong: one call, one responsible party.

Your lot, on file

Your dye lot number is logged with your order. A repair plank in 2031 comes from the same lot and disappears into the floor.

Paid when you’re happy

Deposit capped by California law at $1,000 or 10%; the balance is due only after your walkthrough sign-off.

Installation questions.

How long will my installation take?

Most single-story Sacramento homes run one to three days of installation. Demolition adds a day; serious subfloor correction adds another. Your fixed quote includes the schedule, and the crew lead texts you a start time the evening before.

Do you install flooring bought somewhere else?

No, and it is not an upsell trick. One lifetime warranty on product and labor together only works when we control both. If you already bought elsewhere, we will still hand you our prep checklist so any installer can do the job right.

Do I have to move furniture and appliances?

Our crews move normal furniture room to room as they work. It is its own quoted line, so you can do it yourself and save. Pianos, aquariums, and gun safes get a specialty mover; we will tell you before quote day, not on install day.

What happens if something goes wrong in year three?

You call the same number that sold you the floor. Because product and labor sit under one lifetime residential warranty, there is no store-versus-installer finger-pointing to referee: a KONO crew comes back, and the same dye lot is logged to your order for invisible repairs.

Start with a number.

Ten seconds on the estimator. The final invoice will not exceed the quote.

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